Proposal · 2026

Staff Room Tablets

Sanctuary
Care.

Staff comms on tablets in every staff room. Quiet, flexible and still there when other channels are not.

Prepared for

Sanctuary Care

Prepared by

TrouDigital

Document

Network Proposal

01 · Overview

Project Overview.

We have been talking with Sanctuary Care over a number of years. With several other comms channels recently going down, there is renewed interest in a channel that reaches care colleagues reliably, wherever they are in their shift.

TrouDigital proposes tablets in staff rooms, giving colleagues access to staff comms in a way that is non intrusive and flexible. Nothing reaches the care floor, and colleagues catch up during a break at their own pace.

The platform is centrally managed by Comms, with home managers able to add local notices, and it does not depend on email or the intranet to keep working.

Platform supports

Staff news and notices
Shift and rota reminders
Training and compliance prompts
Recognition and wellbeing
Urgent messages to every home
QR codes to surveys and e-learning
Integration with Blink and intranets
Central and home level content management

By the numbers

Happy customers globally

10k+

Screens in operation globally

Countries with operational screens

24/7

Remote hardware monitoring

Trusted by leading brands

02 · Priorities

Getting This Right.

You asked, and we've listened. Here are four must haves we've identified from our conversations, and how we would plan to action each of them.

01 · Resilience

A channel that stays up

Recent outages on other channels showed how quickly staff can lose touch. Tablets run independently of email and the intranet, and keep playing their latest content from local cache if the network drops.

Works alongside Blink and the intranet, without relying on them
Content cached on each tablet
Offline alerts sent to us and to Comms

02 · Non intrusive

Comms that never compete with care

Tablets sit in staff rooms, away from residents. There are no pop ups, no sound and nothing on personal phones, so colleagues read updates on their break rather than being interrupted on the floor.

Silent, ambient playback by default
Placed in staff rooms only
No personal devices or apps needed

03 · Flexible

Central reach, local voice

Comms can publish once to every home, while our parameters feature fills in local detail such as the home name and manager. Home managers can add their own notices within locked templates.

Publish to every home, a region or a single home
Home name and local detail filled in automatically
Wall mounted or on a stand, portrait or landscape

04 · Partnership

A relationship that keeps moving forward

We have valued our conversations with Sanctuary Care over the years. A named account manager would arrange regular meetings, share new features and make sure feedback from your homes shapes our roadmap.

Regular showcase meetings with your account manager
Early visibility of new platform features
Sanctuary's feedback feeding into our product roadmap

03 · Governance

Recommended Account Structure.

A three-tier hierarchy would give Sanctuary Care central brand governance from Internal Comms and Marketing, a local voice for each home, and room for specialist teams to take on their own content later.

Full Network Management

Internal Comms & Marketing

Internal Comms and Marketing would control every tablet across every home
Brand guidelines locked in at template level
Urgent messages pushed to all staff rooms at once

Home Access

Home managers

Access limited to the tablets in their own home
Add local notices, rotas and recognition within templates
No risk of changing another home's content

Specialist Teams

Phase two

HR, Learning and Development or Health and Safety
Own playlists for training, compliance and wellbeing
Published to selected homes or regions

This structure ensures

Operational flexibility

Controlled delegation

No accidental changes

Scalability

04 · Support

Support & Monitoring.

A comms channel only helps when it is on. Our support team would keep every staff room tablet live, with visibility for Sanctuary Care and intervention from us before it becomes a ticket.

UK based support

Our support team sits in the UK, so Sanctuary Care would speak to people who know the estate, in the same working day and the same time zone.

Reporting dashboard, 24/7

Sanctuary Care would have access to a reporting dashboard that is operational around the clock, showing tablet status and playback history whenever it is needed.

Proactive monitoring

The team frequently handles support proactively, alerting customers when a tablet goes offline and working behind the scenes to bring it back online.

Cross-department collaboration

Sanctuary Care would be onboarded by our projects team, then looked after day to day by support. The two work closely together, sharing home detail and content decisions so nothing would be lost in the handover.

A named account manager

Sanctuary Care would have a named account manager, taking every enquiry and routing it to the right department, whether that is support, accounts or marketing.

Dashboard availability

24/7 access to tablet status reporting.

Offline alerting

Customers are told when a tablet drops, not the other way round.

Based in the UK

No offshore call handling between a home and a fix.

05 · Hardware

Tablets & Devices.

The platform is hardware agnostic. We recommend tablets for staff rooms, as they are small, quiet and easy to place, with screens as an option where a room calls for one.

Devices

Wall mounted tablets

Slim commercial tablets on a secure, lockable wall mount, powered at the wall so they stay on and charged without anyone looking after them.

Tablets on a stand

For staff rooms where wall fixing is not ideal. A lockable desk stand in portrait or landscape, with touch for QR codes and surveys.

Optional staff room screens

Where a staff room is larger or shared, a commercial screen can run the same content alongside the tablets.

How the tablets run

Set up for the job

Configured before it arrives

Each tablet is set up and registered before it is sent to the home, so all a home needs to do is fix it in place and plug it in. Every device is then managed remotely from the same platform.

Kiosk mode, so the tablet only ever shows staff comms
Touch for QR codes, surveys and read receipts
Plays from local cache if the network drops
Remote monitoring and content updates across every tablet

Works with your other channels

The tablets can integrate with the channels Sanctuary Care already uses, such as Blink or your intranet. Posts and pages can be brought onto the tablets, with QR codes linking back to the full article, so the tablets add reach rather than another place to manage.

Interactive, at their own pace

Staff can tap through to the information they need, whether that is a new safeguarding policy or this week's rota. They can read in full, come back to it on their next break and confirm they have read it.

Thank You · 2026

Beyond the Staff Room

Thank you.

Starting with staff room tablets, TrouDigital can grow into a connected platform for staff engagement, training and compliance, and later resident facing screens across every home.

Scale & API Integration

Urgent Messages

A single button that takes over every staff room tablet with an urgent update, so nothing relies on a channel that might be down.

Shift and Rota Reminders

Content timed around handovers and break times, so day and night shifts see the messages meant for them.

Training and Compliance

Prompts for mandatory training, with QR codes straight to e-learning and policy updates.

Recognition and Wellbeing

Celebrate colleagues, share thank yous from families and signpost wellbeing support in every home.

Parameters for Every Home

Turn one piece of content into local content for every home, with its own name, manager and contacts.

Dashboards and Results

Live Power BI and survey results shared with teams, so colleagues see the impact of their feedback.

Resident Facing Screens

If the system ever becomes resident facing, screens can easily be added around the home for menus, events and activities, and to welcome families and visitors, all run from the same platform.

Employee Engagement

Staff surveys, polls and read receipts, so Comms can see what has landed and where to follow up.

We look forward to partnering with Sanctuary Care on a staff comms platform that grows alongside your homes.

Digital signage, made simple.

Thank you for your time, and for continuing the conversation with us.

Call

02380 981110

demi@troudigital.com

Online

troudigital.com

Address

TrouDigital Ltd
Ground Floor North, Kenneth Dibben House
Southampton Science Park, Chilworth
SO16 7NS, United Kingdom

SanctuaryCare.